Finally people started thinking about their online privacy.
When we started collecting data in research 30 years ago this was the first thing we considered.
We often get the question: “Here’s my e-mail address, can you retrieve my password?”, that’s not possible. When you log in in our app we send 1 mail to that address (so make sure it’s the correct address). In that mail you can find a username, password and number. We only know you by your username or number, that’s it.
Here’s some more interesting stuff about the security measures we have taken to be sure your data is safe:
+ the data is stored anonymised on a relational database on a server at the University of Maastricht (the Netherlands);
+ the servers are protected by a number of firewalls and only externally accessible via a VPN connection – client application with communication through specific ports – user name and password; all communication is SSL encrypted;
+ researchers only have access to the data of their own study or studies; patients only to their own data via the reporting module (they do not have access to the database);
+ all fields containing privacy-sensitive data such as zip codes (in most cases this information is not available in the database) are ‘hidden’ and are never exported;
+ the researcher (or the patient with his own login) is the only person who has the key that connects subject numbers with physical persons;
+ communication with the PsyMate App is based on REST protocols via an SSL connection; log-in (by the user himself or through the research assistant) by means of user name and password a unique UUID is created that provides the session communication – no identification data is exchanged – the reporting module does not contain any identification data;
+ the reporting module provides the client with an individual overview of their own data; this requires a separate log in with user name and password via a web application on a REST protocol with SSL security.
Security is (we think) state of the art …
If you want more information you can find it here.